WITR Terms & Conditions

WITR Terms and Conditions

1. About these Terms

These Terms and Conditions (the Terms) govern access to and use of WITR's website, Platform, event tools, QR-code system, live attendee lists, Smart Connections, AI-assisted features, organiser dashboards, WITR Credits, Wallets, affiliate programme and associated services.

WITR is operated by WITR Networks Ltd, a company registered in Scotland under company number SC823376 (WITR, we, us or our).

These Terms apply to Event Organisers, Attendees, Affiliates and other users of the Platform. Some provisions apply only to a particular type of user and are identified accordingly.

These Terms should be read alongside WITR's:

• Privacy Policy;
• Data Processing Agreement (DPA);
• AI Transparency and Responsible Use Statement;
• AI Acceptable Use Statement; and
• any applicable order form, bespoke plan, event agreement, subscription agreement or other written service agreement.

If there is a conflict:

1. an order form or other written agreement signed or expressly accepted by WITR takes priority for the commercial matters it specifically covers;
2. the DPA takes priority for the processing of personal data on behalf of an Event Organiser; and
3. these Terms apply in all other respects.

Nothing in these Terms limits any rights that cannot lawfully be excluded or restricted.

2. Acceptance and authority

2.1 Event Organisers

By creating an organiser account, creating or editing an Event, buying WITR Credits, allocating Credits to an Event, enabling Smart Connections or another AI-assisted feature, or otherwise using the Platform as an Event Organiser, you agree to these Terms.

You also agree to the DPA where WITR processes Attendee Personal Data on your behalf.

If you act for a company, organisation, venue, association, institution, public body or other entity, you confirm that you have authority to bind that entity to these Terms.

2.2 Attendees

By joining a WITR-powered Event, adding information to an Event List or otherwise interacting with the Platform as an Attendee, you agree to the provisions of these Terms that apply to Attendees and acknowledge WITR's Privacy Policy and applicable AI information.

Attendees do not become parties to the DPA between WITR and the Event Organiser.

2.3 Affiliates

By applying for, joining or participating in the WITR affiliate programme, you agree to these Terms, including section 20.

If you do not agree to these Terms, you must not use the Platform.

3. Definitions

In these Terms:

Account means a registered WITR organiser account.

Affiliate means a third party approved by WITR to promote WITR in return for the rewards described in section 20.

AI-assisted Features means WITR features that use artificial intelligence or related technologies to generate profile summaries, conversation starters, Smart Connections, professional background insights, Event-level insights or other networking-support outputs.

Attendee means an individual who voluntarily joins an Event List or otherwise interacts with a WITR-powered Event.

Attendee Use means one unique Attendee joining or being recorded as attending an Event on one Event Day. Multiple scans or joins by the same Attendee on the same Event Day count as one Attendee Use. The same Attendee joining or attending on another Event Day counts as a separate Attendee Use for that day.

Basic Event means WITR's reduced-feature, fixed-price Event option described in section 9.

Business Customer means a person acting for purposes relating wholly or mainly to their trade, business, craft or profession.

Consumer means an individual acting for purposes wholly or mainly outside their trade, business, craft or profession.

Controller and Processor have the meanings given in applicable data protection law.

Credit Ledger means the record of Credit purchases, allocations, deductions, additional capacity charges, refunds, reversals, promotional awards and manual adjustments relating to an Account.

Daily Reset means the optional setting that clears the visible Event List at the end of each Event Day. Daily Reset does not reset cumulative Attendee Uses or Credit usage.

Data Processing Agreement or DPA means WITR's data-processing terms governing its processing of Attendee Personal Data on behalf of an Event Organiser.

Event means an event, meeting, workshop, conference or other gathering configured on the Platform.

Event Allowance means the maximum number of Attendee Uses which an Event is then authorised to accept. The Event Allowance may be increased in accordance with these Terms.

Event Day means a calendar day of a multi-day Event, determined using the local time zone configured for that Event.

Event End means the date and time at which an Event is configured to finish.

Event List means the temporary, Event-specific list of Attendees made available through the Platform.

Event Organiser means an individual, company, organisation, venue, sponsor, association, institution, public body or other entity using WITR to support an Event.

Event-specific Credits means Credits allocated to an Event and treated as spent in return for activating or increasing that Event's Event Allowance.

Fees means the prices, charges and Credit requirements payable for WITR services as shown before purchase or allocation.

Personal Data has the meaning given in applicable data protection law.

Platform means the WITR website, web application, QR-code system, Event registration tools, Event Lists, organiser dashboard, Smart Connections, AI-assisted Features, Event analytics, Credit and Wallet functions, affiliate tools and associated services.

Pro Event means WITR's full-feature Event option described in section 9.

Promotional Credit means a Credit provided without a corresponding cash purchase, including a complimentary, goodwill, affiliate, partner, founder, test or manually awarded Credit.

Purchased Credit means a WITR Credit bought by an Event Organiser and not yet allocated, refunded, reversed or cancelled.

Retention Window has the meaning given in section 8.

Smart Connections means WITR's optional AI-assisted matchmaking feature, designed to suggest potentially relevant Attendees to meet within a particular Event.

Wallet means the Account function in which unallocated Purchased Credits and Promotional Credits are recorded.

WITR Credit or Credit means a contractual unit that may be used only to buy eligible WITR services in accordance with these Terms. One WITR Credit has a face value of £1 sterling.

4. Nature of the service

WITR provides a temporary digital networking layer designed to enhance face-to-face Events.

Depending on the plan and Event settings selected, the Platform may enable:

• Attendees to add themselves voluntarily to an Event List;
• Attendees to see who is in the room and selected information that other Attendees choose to share;
• Event Organisers to configure Event registration flows, questions and links;
• Smart Connections, conversation starters and other AI-assisted Features;
• organiser, sponsor and Event-level engagement information;
• Event analytics and Impact Analytics;
• downloadable exports where available;
• sponsor branding and links; and
• the purchase, allocation and use of WITR Credits.

WITR:

• does not organise or control Events;
• does not verify Attendee identities, qualifications, credentials or claims;
• does not provide background checks;
• does not guarantee introductions, meetings, sales, investment, employment, partnerships or any other outcome;
• does not sell Attendee Personal Data;
• does not use Attendee Personal Data for third-party advertising;
• does not create a permanent cross-Event networking database or reusable behavioural profile;
• does not use Attendee information to train WITR AI models; and
• does not provide recruitment, assessment, ranking, eligibility, biometric, emotion-recognition, credit, healthcare, law-enforcement or public-service decision-making tools.

5. Eligibility

To use the Platform, you must:

• be at least 18 years old;
• have authority to act for your organisation where applicable;
• provide accurate and current information;
• use the Platform lawfully and for its intended purpose; and
• comply with these Terms and all laws applicable to your use of WITR.

Applicable laws may include data-protection, privacy, consumer-protection, advertising, anti-spam, equality, employment, Event and technology laws.

WITR may refuse, restrict, suspend or terminate access where it reasonably believes that these requirements are not met.

6. Accounts and security

You are responsible for:

• keeping your login details confidential;
• using appropriate security measures for your Account;
• limiting Account access to authorised users;
• all activity carried out through your Account, except to the extent caused by WITR's breach of duty; and
• promptly telling WITR at info@witr.info if you know or suspect that your Account has been accessed without authority.

You must not share an individual login in a way that defeats any Account, user or security controls. WITR may require verification or reset access where necessary to protect the Platform or its users.

7. Event Organiser responsibilities

The Event Organiser decides how WITR is configured and used for its Event and is responsible for ensuring that its use is appropriate, lawful, transparent and suitable.

The Event Organiser is responsible for:

• identifying an appropriate lawful basis for processing Attendee Personal Data;
• providing Attendees with appropriate privacy information;
• informing Attendees that WITR will be used at the Event;
• ensuring that custom questions, instructions and links are lawful, necessary, proportionate, relevant and not misleading;
• deciding whether Smart Connections or other AI-assisted Features are appropriate;
• ensuring Attendees are appropriately informed where AI-assisted Features are enabled;
• ensuring WITR and its AI outputs are used only for Event networking, Attendee discovery, conversation support and Event-level insight;
• setting an appropriate expected number of Attendee Uses and buying sufficient Event Allowance;
• maintaining an appropriate Wallet balance where uninterrupted automatic additional capacity is required;
• handling any exported Personal Data lawfully and securely;
• responding to Attendee data-subject requests, with WITR's reasonable assistance where required by the DPA; and
• complying with all laws applicable to the Event Organiser, its Event and its use of WITR.

If an Event Organiser uses WITR outside its intended purpose, that Event Organiser is responsible for the use and for any additional legal, regulatory, transparency or compliance obligations that arise.

WITR may remove or restrict a custom question, link, Event configuration or use of an AI-assisted Feature where it reasonably believes the content or use is unlawful, misleading, disproportionate, unsafe, discriminatory, inappropriate or inconsistent with these Terms.

An Event Organiser must not use custom questions to collect special-category Personal Data or criminal-offence data unless it has confirmed a valid legal basis, met any additional legal conditions, provided suitable privacy information and put appropriate safeguards in place.

8. Data protection, Event data and retention

8.1 Roles

For Event-specific Attendee Personal Data, the Event Organiser is normally the Controller and WITR acts as its Processor. WITR processes that data in accordance with the DPA.

WITR may act as a separate Controller for Account, billing, payment, security, affiliate, legal-compliance and direct service-administration data, as explained in the Privacy Policy.

Personal Data is not owned as property. The Event Organiser controls the Event-specific Attendee data it collects through WITR, subject to applicable law, the DPA and Attendee rights.

WITR does not:

• sell Event data;
• reuse Event Lists across unrelated Events;
• use Attendee Personal Data for third-party advertising;
• create permanent cross-Event Attendee profiles;
• create reusable cross-Event behavioural profiles; or
• train WITR AI models using Attendee information.

If an Event Organiser downloads or exports Personal Data, the Event Organiser is responsible for the security, retention and lawful use of that exported copy. Export does not extend WITR's Retention Window.

8.2 Retention Window for Attendee data

Unless a different period is agreed in writing, Event-specific Attendee Personal Data is retained in WITR's active operational systems for up to 48 hours after the Event End, calculated using Monday to Friday only. Saturday and Sunday are excluded from the calculation.

For example, if an Event ends on Friday, the Retention Window would normally expire at the corresponding time on the following Tuesday.

After the Retention Window, WITR deletes Event-specific Attendee Personal Data and identifiable operational networking data from its active operational systems. This may include:

• Attendee profiles and contact details;
• photographs;
• registration and custom-question responses;
• identifiable interaction logs;
• AI-generated profile summaries and conversation starters;
• Smart Connections outputs; and
• public-source enrichment fields, where used.

WITR may retain genuinely anonymised and aggregated analytics after the Retention Window for organiser reporting, service administration, security, platform improvement and aggregated product analytics. Such information must not reasonably identify an individual.

Limited account, transaction, Wallet, Credit Ledger, payment, invoice, tax, security, audit, email-delivery, dispute and legal records may be kept for longer where reasonably necessary or legally required. These records are separate from the temporary Event List and are not subject to the 48-hour Retention Window.

Some service providers may retain limited records in accordance with their own legal obligations and WITR's contractual arrangements, as described in the Privacy Policy and DPA.

9. Plans and feature availability

WITR may offer Basic, Pro, Whitelabel, bespoke, complimentary or other plans.

The features, Event Allowance, price and any specific restrictions applying to an Event will be shown before the Event Organiser confirms the purchase or allocation.

9.1 Basic

A Basic Event:

• costs 10 Credits (£10);
• has a maximum Event Allowance of 20 Attendee Uses across the Event;
• cannot accept more than 20 Attendee Uses unless it is upgraded to Pro; and
• does not include AI Smart Connections, AI-suggested matches, AI conversation starters, the WITR Wall, sponsor visibility, Impact Analytics or any other feature clearly identified as Pro-only before purchase.

Additional Basic capacity cannot be bought separately. Where a Basic Event reaches its limit, the Event Organiser must upgrade the Event to Pro to accept further Attendee Uses. The upgrade price and resulting Event Allowance will be shown before confirmation.

When a Basic Event is upgraded to Pro, the 10 Credits (£10) already allocated to the Basic Event are applied towards the 50-Credit (£50) minimum Pro price. The Event Organiser must therefore allocate or buy an additional 40 Credits (£40) to upgrade the Event to Pro with an Event Allowance of up to 50 Attendee Uses in total. Attendee Uses already counted while the Event was Basic form part of that total allowance; the upgrade does not provide 50 additional Attendee Uses on top of them.

If more than 50 Attendee Uses are required when the Event is upgraded, one further Credit is payable for each Attendee Use above 50. For example, upgrading a Basic Event to an Event Allowance of 80 Attendee Uses requires an additional 70 Credits (£70): 40 Credits to reach the Pro minimum and 30 Credits for the allowance above 50.

When a Basic Event reaches 20 Attendee Uses, no further Attendee may join until the upgrade has been confirmed. The Platform will prompt the Event Organiser to upgrade to Pro and will not offer an option to buy additional Basic capacity.

9.2 Pro

A Pro Event:

• has a minimum price of 50 Credits (£50), even if fewer than 20 or fewer than 50 Attendee Uses are expected;
• includes an Event Allowance of up to 50 Attendee Uses for that minimum price;
• costs one additional Credit for every planned Attendee Use above 50; and
• includes all Pro features then offered for that Event, regardless of which optional features the Event Organiser chooses to enable.

Examples:

9.3 Whitelabel and bespoke plans

Whitelabel or bespoke plans may allow organisers, agencies or conference operators to use WITR with agreed branding, colours, logos, domains, features, capacity or service arrangements. They are priced and governed by a separate written agreement. These Terms continue to apply except where that agreement expressly states otherwise.

10. WITR Credits and the Wallet

10.1 What a Credit is

One WITR Credit has a face value of £1 sterling and may be used only to pay for eligible services supplied directly by WITR.

WITR Credits are contractual service units. They are not cash, a bank account, a deposit, a security, a general-purpose payment instrument or a means of paying any third party.

Credits:

• cannot be withdrawn or redeemed for cash on demand;
• are expressly non-transferable and cannot be transferred, sold, gifted or traded between users or Accounts;
• cannot be used outside WITR;
• do not earn interest; and
• have no value except when used for eligible WITR services under these Terms.

An Event Organiser must not attempt to use the Wallet as a payment, money-transfer, deposit or cash-withdrawal facility.

10.2 Buying Credits

An Event Organiser may buy Credits in advance for its Wallet or buy the Credits required when completing Event creation or increasing capacity.

If Credits are bought at Event confirmation, the Credits will be added following successful payment confirmation and immediately allocated to the relevant Event. The Event becomes active only after WITR confirms the required Credit allocation or successful payment.

The minimum Wallet top-up is one Credit (£1), unless a different minimum is clearly displayed before purchase.

Where checkout is offered in a currency other than pounds sterling, the amount and currency payable will be shown before payment. The number of Credits received will also be shown before payment.

10.3 Credit Ledger and balance

WITR maintains a Credit Ledger for each Account. It may record:

• Credit purchases;
• Event allocations and deductions;
• automatic additional-capacity deductions;
• refunds and reversals;
• promotional awards;
• chargebacks; and
• authorised manual adjustments.

The Wallet balance cannot be used below zero. If a payment is reversed, refunded or charged back after Credits have been added or allocated, WITR may reverse the corresponding Credits or Event Allowance, require replacement payment, restrict affected Events or suspend the Account. WITR will not intentionally create a spendable negative Wallet balance.

WITR may correct an obvious or technical Ledger error. An Event Organiser should notify WITR promptly if it believes its balance or Ledger is inaccurate.

10.4 Purchased and Promotional Credits

Purchased Credits and Promotional Credits may be used in the order determined by the Platform and shown in the Credit Ledger.

Every Credit expires 365 days after the date and time on which it is:

• purchased, in the case of a Purchased Credit; or
• credited, issued, awarded or otherwise allocated to the Wallet or Account, in the case of a Promotional Credit or any other Credit not bought directly by the Event Organiser.

Each Credit has its own expiry date, calculated from the relevant transaction recorded in the Credit Ledger. Combining Credits, adding further Credits or making a later purchase does not extend or restart the expiry period of any existing Credit.

Expired Credits are automatically removed from the available Wallet balance and cannot be used, restored, refunded, redeemed for cash or transferred, except where applicable law requires otherwise. Credits allocated to an Event before their expiry are treated as spent under section 11 and do not expire separately after allocation; the resulting Event Allowance remains subject to the Event dates and these Terms.

The 365-day expiry and applicable expiry date will be made clear at or before purchase or issue and recorded in the Credit Ledger or Wallet. WITR may send expiry reminders as a service aid, but the Event Organiser remains responsible for using Credits before they expire.

11. Allocating Credits and activating Events

Before confirmation, WITR will show the selected Event option, expected Attendee Uses, Event price, Event Allowance and any Credit shortfall.

If the Wallet contains enough Credits, WITR will deduct and allocate the required Credits when the Event Organiser confirms the Event.

If the Wallet does not contain enough Credits, WITR will show the shortfall and request payment through the available payment processor. Following successful payment confirmation, the required Credits will be created and immediately allocated to the Event.

An Event will not become active until the required allocation or payment has been confirmed.

Once Credits are allocated to an Event:

• they become Event-specific Credits;
• they are treated as spent in exchange for activating or increasing that Event's Event Allowance;
• they are no longer part of the general Wallet balance; and
• unused Event Allowance is not automatically returned to the Wallet after the Event.

For a Pro Event, the number of Credits initially allocated normally equals its Event Allowance. For example, 80 Credits allocated to a Pro Event provide an initial Event Allowance of 80 Attendee Uses.

Basic Events are the exception: allocating 10 Credits activates a Basic Event with a maximum Event Allowance of 20 Attendee Uses, subject to the feature restrictions in section 9.1.

Unallocated Credits remaining in the Wallet may be used for future eligible Events or additional Pro capacity.

12. Multi-day Events

Each Attendee Use is counted on an Event-day basis. The same Attendee attending on two Event Days counts as two Attendee Uses. The same Attendee attending on three Event Days counts as three Attendee Uses. There is no multi-day discount.

Repeated scans or joins by the same Attendee during the same Event Day do not create an additional Attendee Use.

This charging method applies whether Daily Reset is switched on or off.

12.1 Daily Reset off

When Daily Reset is off:

• the visible Event List continues across the whole Event; and
• Attendee Uses and Credit usage are still calculated separately for each Event Day.

12.2 Daily Reset on

When Daily Reset is on:

• the visible Event List resets at the end of each Event Day;
• an Attendee consumes one Attendee Use on each Event Day on which they join or attend; and
• cumulative Event Allowance and Credit usage do not reset.

Daily Reset and daily usage are calculated using the local time zone configured for the Event.

For example, 60 expected Attendee Uses per day for two Event Days equals 120 total Attendee Uses and a Pro price of 120 Credits (£120). One person attending on both days accounts for two of those Attendee Uses.

The Event Organiser is responsible for selecting the correct Event dates, local time zone, Daily Reset setting and expected Attendee Uses before confirming the Event.

13. Additional Event capacity and automatic Credit use

An Event Organiser may increase a Pro Event's Event Allowance before or during the Event.

By creating or operating a Pro Event, the Event Organiser authorises WITR to use available Wallet Credits automatically when the Event reaches its paid Event Allowance. For each additional eligible Attendee Use:

1. one Credit is deducted from the Wallet;
2. the Event Allowance increases by one; and
3. the Attendee is admitted without waiting for a separate checkout.

Automatic deductions continue only while sufficient Credits remain in the Wallet. They are recorded in the Credit Ledger.

If the Event Allowance is reached and there are no Credits available:

• the next Attendee cannot join until capacity is increased;
• the Attendee may be told that the Event has reached its current WITR attendee limit and to speak to the Event Organiser; and
• the Event Organiser will be offered an option to add Credits.

Once successful payment is confirmed and the additional Credits are allocated, new Attendee joins may resume.

A Basic Event cannot use automatic additional capacity beyond 20 Attendee Uses. It must be upgraded to Pro.

WITR may provide dashboard, pop-up or email warnings when an Event reaches 95% and 100% of its then-current Event Allowance. A threshold email will normally be sent once for that allowance level unless the Event Allowance is later increased. Warnings are a service aid and may be delayed or fail because of technical, delivery or contact-detail issues. The Event Organiser remains responsible for monitoring capacity and maintaining sufficient Credits.

14. Prices, payments and taxes

Fees are payable in advance unless WITR agrees otherwise in writing.

WITR is not currently registered for VAT and does not charge VAT. The prices stated in these Terms, including £1 per Credit, £10 for a Basic Event and the £50 minimum price for a Pro Event, are the total prices payable and no VAT will be added. Any receipt or invoice issued while WITR remains unregistered for VAT is not a VAT invoice and must not be used to reclaim VAT.

If WITR later becomes registered or is otherwise required to account for VAT or another applicable tax, the tax treatment and total amount payable for future purchases will be shown before payment or Credit allocation. WITR will not add VAT retrospectively to a completed purchase.

The final price, currency, Credits, Event Allowance, any applicable tax and any discount will be shown before payment or Credit allocation.

Payments may be processed by Stripe or another payment provider identified at checkout. WITR does not receive or store full card details. Use of a third-party payment method may also be subject to that provider's terms.

The Event Organiser authorises WITR and its payment provider to take the amount confirmed at checkout. WITR may issue or make available a receipt or invoice using the billing information supplied by the Event Organiser.

The Event Organiser must provide complete and accurate billing, tax and invoicing information.

If a payment fails, is reversed or is charged back, WITR may withhold Credits, reverse affected Credits or Event Allowance, suspend the Event or Account and recover amounts properly due.

WITR may change future prices, plans or Credit requirements. A change will not retrospectively reduce the face value or agreed use of Purchased Credits already bought, or change Event-specific Credits already allocated, unless required by law or agreed with the Event Organiser.

15. Refunds and statutory cancellation rights

15.1 Business Customers

Except where these Terms expressly state otherwise, WITR agrees otherwise in writing, or the law requires a refund:

• payments and Purchased Credits are non-refundable;
• Credits cannot be cashed out;
• Event-specific Credits are not returned to the Wallet; and
• unused Event Allowance is not refunded.

15.2 Consumers

If an Event Organiser is a Consumer, statutory cancellation and refund rights continue to apply.

Where the law gives a Consumer a 14-day right to cancel an online contract, the cancellation period normally starts when the contract is made. A Consumer may exercise that right by sending a clear cancellation request to info@witr.info.

If a Consumer expressly requests immediate access to Credits or the immediate supply of WITR services during the cancellation period:

• WITR may begin supply immediately;
• if the Consumer cancels before the service is fully performed, the Consumer may be required to pay a proportionate amount for the services supplied, including Credits already allocated to an Event or used for additional capacity; and
• the right to cancel may be lost once the relevant service has been fully performed, where the legal requirements for that loss of right have been met.

At checkout, the Event Organiser must actively select the following unticked acknowledgement before the order can be placed:

I request immediate supply of the WITR Credits and services in this order. I understand that if I cancel within 14 days, Credits already allocated or used may remain chargeable, and I may lose my cancellation right once the relevant service has been fully performed.

The acknowledgement will not be pre-selected. WITR may record the wording accepted, the date and time of acceptance and the relevant order details, and will provide confirmation of the order and accepted Terms in a durable form, such as by email.

WITR will refund unallocated Purchased Credits where and to the extent required following a valid exercise of statutory cancellation rights. Nothing in these Terms affects a Consumer's statutory rights where a service is faulty, not as described or not supplied with reasonable care and skill.

15.3 How refunds are made

Where WITR agrees or is required to provide a monetary refund, it will normally be made to the original payment method and payer. WITR will not make a refund to an unrelated third party. Promotional Credits, discounts and reward codes are not redeemable for cash.

WITR may carry out reasonable identity, payment and fraud checks before processing a refund.

Any discretionary Credit refund, reversal or manual adjustment must be authorised by WITR and recorded in the Credit Ledger.

16. Rescheduling, cancellation and deletion of Events

16.1 Rescheduling

Updating an Event's date, time, time zone or other details preserves the Event-specific Credits already allocated to it, provided the Event remains within any applicable scheduling or service limits.

If the change increases expected Attendee Uses or the required Event Allowance, the Event Organiser must allocate or buy the additional Credits shown before confirming the change.

16.2 Cancellation or deletion by the Event Organiser

Deleting or cancelling an Event does not return its Event-specific Credits to the Wallet. Those Credits and any unused Event Allowance are forfeited and are not refunded, except where required by law or expressly agreed by WITR in writing.

The Platform should ask the Event Organiser to confirm before an Event is permanently cancelled or deleted.

16.3 Account closure requested by the Event Organiser

Before requesting Account closure, the Event Organiser should use any remaining Purchased Credits or contact WITR about any applicable statutory right.

Unless the law requires otherwise or WITR agrees otherwise in writing, closing an Account does not create a right to cash out or refund unallocated Credits. Remaining Promotional Credits will be cancelled. Remaining Purchased Credits may be cancelled after WITR clearly confirms the consequences of closure to the Event Organiser.

16.4 Permanent discontinuation by WITR

If WITR decides permanently to discontinue the Wallet or Platform for reasons other than an Event Organiser's breach, fraud, chargeback or misuse, WITR will, where reasonably practicable, give advance notice and either:

• provide a reasonable opportunity to use unallocated Purchased Credits; or
• refund eligible unallocated Purchased Credits bought for money.

Any refund is subject to applicable law and, if WITR is insolvent, to applicable insolvency law and creditor rights. Unless WITR expressly confirms otherwise, money paid for Credits is not held on trust for the Event Organiser or separately safeguarded as client money.

17. Complimentary, unlimited and special Account entitlements

WITR may grant complimentary, unlimited, partner, founder, test, goodwill or other special Account entitlements.

Such an entitlement:

• exists only where recorded by WITR or confirmed in writing;
• applies only to the Account, organisation, users, Events, features, period and limits specified;
• is personal to the recipient Account and cannot be transferred, sold or exchanged for cash;
• may be subject to fair-use, security and acceptable-use requirements; and
• has no cash or refund value.

Unless WITR expressly confirms a fixed or irrevocable term in writing, WITR may amend or withdraw a special entitlement on reasonable notice. WITR may withdraw it immediately in the event of fraud, misuse, material breach or security risk.

18. Attendee terms

By joining an Event List, an Attendee:

• confirms that the information they submit is accurate to the best of their knowledge;
• chooses to appear on that Event's temporary Event List;
• understands that other Attendees may see the information the Attendee chooses to share;
• understands that the Event Organiser may access Event data and Event-level analytics;
• understands that answers to custom questions may be visible to the Event Organiser or other Attendees as explained in the registration flow;
• understands that taps or clicks on configured links may be logged for Event analytics;
• understands that AI-assisted Features may operate where enabled for the Event;
• understands that Smart Connections and other AI outputs are suggestions and may be incomplete or inaccurate;
• acknowledges the Retention Window described in section 8; and
• acknowledges that anonymised, aggregated analytics may be retained after that window.

An Attendee controls which optional information they submit. Required fields and the reason for requesting them should be identified in the registration flow.

An Attendee must not submit content that is unlawful, false, misleading, abusive, harmful, defamatory, discriminatory, infringing or otherwise inappropriate.

WITR does not guarantee that an Attendee will receive contact, engagement, introductions, meetings, employment, investment, sales or any other outcome.

19. Smart Connections, AI-assisted Features and public-source information

19.1 Nature of AI outputs

Where enabled, WITR may generate:

• Attendee profile summaries;
• conversation starters;
• Smart Connections;
• professional background insights;
• Event themes, insights and Event-level scores; and
• other networking-support outputs.

AI outputs are automated and probabilistic. They may be incomplete, outdated, inaccurate or inappropriate in context. They are suggestions only and must not be treated as verified facts, individual rankings, assessments, scores, references, background checks or eligibility decisions.

Users must apply human judgement and review relevant information before relying on an AI output.

WITR does not use AI to make automated decisions producing legal or similarly significant effects about individuals. WITR does not train WITR AI models using Attendee Personal Data and does not create long-term or cross-Event behavioural profiles.

19.2 Smart Connections controls

An Event Organiser may switch Smart Connections on or off during Event setup or editing.

When Smart Connections is off:

• WITR does not generate AI-assisted Attendee match suggestions for that Event;
• Attendees may still register and appear on the Event List;
• Attendees may still view other Attendees in the same Event;
• QR-code registration and Event access may still operate;
• organiser-configured and sponsor links may still operate; and
• non-AI Event functionality remains available according to the selected plan.

19.3 Prohibited AI uses

An Event Organiser or other user must not use WITR or WITR AI outputs for:

• recruitment, candidate assessment or employment decisions;
• staff monitoring or performance assessment;
• education admission, grading, marking or assessment;
• credit scoring, insurance eligibility or financial eligibility assessment;
• healthcare triage or treatment decisions;
• access to public services or essential private services;
• law enforcement, migration, border control or judicial decision-making;
• biometric identification or categorisation;
• emotion recognition;
• social scoring;
• assessment of a person's reliability, trustworthiness, behaviour, personality or suitability for an opportunity;
• ranking individuals in a way that affects their rights, access, status or opportunities; or
• any other prohibited, high-risk, unlawful or similarly significant decision-making purpose.

WITR AI outputs must not be used as the sole basis for a decision about an individual.

If an Event takes place in a sensitive, regulated, employment-related, education-related, public-sector or high-impact setting, the Event Organiser must assess whether AI-assisted Features should be disabled and whether additional notices, assessments, approvals or safeguards are required.

WITR may suspend, restrict or disable AI-assisted Features where it reasonably believes they are being used unlawfully or inconsistently with these Terms.

19.4 Public-source background information

Where enabled, WITR may use publicly available online information to support professional background insights, profile summaries, conversation starters or Smart Connections.

WITR does not, as part of this feature:

• access private databases;
• access LinkedIn's API;
• purchase third-party Personal Data;
• verify Attendee credentials;
• provide background checks; or
• guarantee that public-source information is complete, current or accurate.

Public-source information must be treated as contextual information only.

20. Affiliate programme

20.1 Approval and status

Affiliates must apply for and be approved by WITR. WITR may accept or reject an application reasonably and may ask for information needed to verify the applicant, prevent fraud or administer the programme.

Participation does not create an employment, agency, partnership, joint-venture or franchise relationship. An Affiliate has no authority to make commitments, give warranties, incur liabilities or enter into an agreement on WITR's behalf.

WITR may suspend or terminate Affiliate status in accordance with these Terms.

20.2 Affiliate Code and customer discount

Each approved Affiliate may be given a unique promotional code (the Affiliate Code) to share with prospective new WITR customers.

For the purposes of this section, a New Customer is an individual or organisation that has not previously completed a paid WITR purchase. WITR may treat Accounts, individuals or organisations under common ownership or control, or used to make purchases for the same organisation, as the same customer.

When a genuine New Customer correctly enters the Affiliate Code before completing checkout, the New Customer receives 10% off the eligible subtotal of its first qualifying WITR basket.

The customer discount:

• is available once only to each New Customer;
• applies only to the eligible WITR Credits, Events or services identified at checkout;
• does not apply retrospectively to a completed purchase;
• cannot be redeemed or exchanged for cash;
• cannot be transferred to another customer or Account; and
• cannot be combined with another discount, promotional code or special price unless WITR expressly permits this at checkout.

There is no minimum spend unless a minimum is clearly stated alongside the offer before the customer places the order. Any exclusion, maximum discount or other material condition will also be shown with the offer or at checkout before the order is placed.

20.3 Qualifying Sale and Affiliate reward

A Qualifying Sale is the first completed paid WITR purchase by a genuine New Customer where:

• the Affiliate Code was correctly applied before checkout was completed;
• the payment was successfully received and retained by WITR;
• the purchase has not been refunded, reversed or charged back;
• the transaction is genuine and independent; and
• neither the customer nor the Affiliate has breached this section or otherwise abused the programme.

For each Qualifying Sale:

• the New Customer receives the one-off 10% discount described in section 20.2; and
• the Affiliate receives one single-use reward code redeemable for 50 Promotional WITR Credits (the Reward Code).

The Reward Code will normally be sent by email and made available in the Affiliate portal after WITR has confirmed that the sale qualifies. WITR may delay issue while it completes reasonable payment, refund, identity, fraud or programme-compliance checks.

The reward is 50 Promotional WITR Credits. It is not a £50 cash payment, cash commission or cash-equivalent balance. The Credits may be used only for eligible WITR services in accordance with these Terms.

Unless WITR agrees otherwise in writing, there are:

• no cash payouts;
• no percentage commission;
• no recurring commission or recurring Credit; and
• no annual bonus.

Only the Affiliate Code recorded at checkout will be attributed to the sale. WITR is not required to apply an Affiliate Code or award a reward retrospectively where a customer forgot or failed to enter the code, although WITR may do so at its discretion where there is clear evidence and no competing claim.

20.4 Reward Code and Credit conditions

Each Reward Code:

• is single-use;
• may be redeemed only through the eligible redemption or checkout process on witr.app;
• may be used only by the Affiliate and Account to which it was issued;
• is redeemable for exactly 50 Promotional WITR Credits;
• has no cash value;
• is non-transferable and cannot be sold or exchanged for cash; and
• expires 365 days after the date and time on which it is issued, unless it is cancelled earlier under these Terms.

When a Reward Code is validly redeemed, 50 Promotional WITR Credits will be allocated to the Affiliate's Wallet. Those Credits expire 365 days after the date and time of allocation, in accordance with section 10.4. Redeeming the Reward Code does not give the Credits a cash value or make them transferable.

A refund, reversal or chargeback relating to the Qualifying Sale voids the associated Reward Code. WITR may cancel an unredeemed Reward Code or reverse any unused Promotional WITR Credits already allocated in relation to that sale. If those Credits have already been used, WITR may withhold an equivalent future reward, reverse affected Event Allowance where reasonably possible, or require payment for the Credits used, provided that WITR acts reasonably and does not remove any statutory right.

WITR may withhold, cancel or reverse a Reward Code or associated Promotional WITR Credits where it reasonably suspects fraud, abuse, misrepresentation, self-referral, an undisclosed conflict of interest or breach of these Terms.

20.5 Advertising disclosure and marketing conduct

An Affiliate must make the commercial nature of every Affiliate promotion clear and prominent. The disclosure must be visible in or immediately alongside the promotion, before a prospective customer acts on it, and must not be hidden only in a profile, terms page, comments, hashtags or behind a link or "more" prompt.

The Affiliate must use the following wording, or wording that is at least equally clear:

Ad - affiliate promotion. Use my code [CODE] for 10% off your first qualifying WITR purchase. If your purchase qualifies, I receive 50 Promotional WITR Credits.

The Affiliate must accurately and prominently communicate any material conditions, including that the customer offer is for New Customers, applies to the first qualifying purchase only and is subject to these Terms.

An Affiliate must not:

• misrepresent WITR or its services;
• make unauthorised or misleading claims;
• conceal that it benefits from a qualifying purchase;
• describe the Affiliate reward as cash, a cash payment or a generally redeemable £50 reward;
• make a guarantee about networking, commercial, employment, investment or other outcomes;
• use spam, bought or scraped contact lists, or unlawful marketing practices;
• cause or ask WITR to send unsolicited marketing to the Affiliate's contacts without the permissions required by law;
• infringe third-party intellectual-property or other rights;
• imply a discount, guarantee, endorsement or outcome not authorised by WITR; or
• make claims about AI-assisted Features that are inconsistent with WITR's published materials.

An Affiliate is responsible for complying with all advertising, consumer-protection, direct-marketing, anti-spam, privacy and disclosure laws and codes applicable to its promotions, including requirements relating to emails, text messages and direct messages. Where consent or another permission is required, the Affiliate must obtain and retain appropriate evidence of it, identify itself and provide any legally required opt-out.

An Affiliate must keep promotions accurate and current. WITR may require an Affiliate to correct or remove a promotion that is inaccurate, outdated, unlawful or inconsistent with these Terms, and the Affiliate must do so promptly.

20.6 Conflicts of interest and improper incentives

An Affiliate must disclose the Affiliate incentive to any employer, client, organisation or other person whose purchasing decision the Affiliate may influence and must obtain any approval required under that person's policies or procedures.

An Affiliate must not accept or seek a private reward where doing so would:

• breach a legal, contractual, fiduciary, employment, procurement or professional duty;
• create an undisclosed conflict of interest;
• breach an employer's, client's or public body's gifts, hospitality, procurement or anti-bribery rules; or
• improperly influence or reward a purchasing decision.

The Affiliate must not offer, promise, give, request or accept an Affiliate benefit as an improper inducement or reward. WITR may refuse or cancel a referral where it reasonably considers that issuing the reward could create a legal, ethical, procurement or anti-bribery concern.

20.7 No self-referral or artificial referral

Affiliates and other users must not refer themselves, their own Events, their own Accounts, or a business or organisation they own or control in order to obtain a discount, reward or other incentive.

Prohibited conduct includes:

• creating multiple Accounts;
• using alternative email addresses;
• referring an entity in which the Affiliate is a director, partner, trustee, shareholder, beneficial owner or controlling person;
• using the Affiliate's own code for its own purchase; and
• arranging an artificial, circular or non-genuine referral.

Where an Affiliate is an employee, contractor, adviser or agent of the prospective customer, the referral will qualify only if the Affiliate has made the disclosure and obtained any approval required under section 20.6 and WITR is satisfied that the purchase and referral are genuine and properly authorised.

Abuse may result in cancellation or recovery of a discount, Reward Code or Promotional WITR Credits, suspension or termination of Affiliate status, and suspension or termination of related Accounts.

WITR will determine reasonably and in good faith whether a referral is a genuine independent third-party referral.

20.8 Tax, records and customer information

Affiliates are responsible for determining, declaring and accounting for any income tax, corporation tax, VAT or other tax, duty or charge arising from Affiliate rewards. The stated value of a reward is inclusive of any VAT or other tax for which the Affiliate is liable, and WITR will not increase or gross up the reward to cover that liability.

WITR may keep records of referrals, discounts, Reward Codes, Credit allocations, redemptions, expiry, reversals, fraud checks and Affiliate communications, and may collect or disclose information where reasonably necessary to comply with tax, accounting, legal or regulatory obligations.

An Affiliate has no right to receive a referred customer's confidential information or full transaction details. WITR may provide only the limited attribution and reward-status information reasonably needed to administer the programme, subject to applicable data-protection law.

20.9 Programme changes, suspension and termination

WITR may change the Affiliate programme prospectively, including the customer discount, reward, eligible services, validation process or programme availability. WITR will provide reasonable notice of a material adverse change where practicable.

A change will not retrospectively remove a valid Reward Code already earned from a completed Qualifying Sale, except where the relevant sale is later refunded, reversed or charged back, or where fraud, abuse, misrepresentation, self-referral, an undisclosed conflict or another breach is identified.

WITR may suspend or terminate an Affiliate immediately where reasonably necessary to address fraud, unlawful marketing, a material breach, a security risk or a legal or reputational risk. Otherwise, WITR may end an Affiliate's participation on reasonable notice.

On termination, the Affiliate must stop presenting itself as a WITR Affiliate and stop publishing or distributing the Affiliate Code. Valid Reward Codes and Promotional WITR Credits earned before termination remain subject to their existing expiry dates, unless they are cancelled or reversed under these Terms because of a breach or invalid Qualifying Sale.

21. Acceptable use

Users must not:

• use WITR for an unlawful or unauthorised purpose;
• upload unlawful, harmful, abusive, defamatory, infringing, misleading, discriminatory or inappropriate content;
• impersonate another person or misrepresent an identity or affiliation;
• access or attempt to access data without authority;
• scrape, harvest, copy, sell or misuse Attendee data;
• use Event data to spam Attendees or other users;
• bypass or attempt to bypass security, payment, Credit, Event Allowance or access controls;
• interfere with the Platform, introduce malicious code or unreasonably burden the service;
• reverse engineer, decompile or attempt to extract source code except where a legal right cannot be excluded;
• misuse custom links, questions, AI-assisted Features, the Wallet, Credits, discounts or reward codes;
• infringe WITR's or another person's rights; or
• use WITR in a way likely to harm WITR's systems, users, customers, reputation or lawful operation.

WITR may investigate suspected misuse and take proportionate protective action.

22. Content and intellectual property

All intellectual-property rights in the WITR brand, website content, software, Platform structure, user interface, Event tools, Smart Connections, AI-assisted tools, analytics, design assets and documentation belong to WITR or its licensors.

Subject to these Terms and payment of applicable Fees, WITR grants the user a limited, non-exclusive, non-transferable, revocable right to use the Platform for its intended purpose during the applicable period.

Nothing in these Terms transfers ownership of WITR intellectual property.

Users retain any rights they have in content they submit. Each user grants WITR a limited, worldwide, non-exclusive licence to host, copy, process, adapt as technically necessary, transmit and display that content only to operate, secure and provide the Platform, comply with law and exercise WITR's rights under these Terms. This licence ends when the content is deleted, except to the extent a copy must lawfully be retained or has been irreversibly anonymised.

The user confirms that they have the rights and permissions needed to submit their content and permit WITR to use it in this way.

23. Third-party services, sub-processors and international transfers

WITR uses third-party providers to support functions such as infrastructure, databases, authentication, storage, server-side processing, AI-assisted Features, email, payments and aggregated analytics.

WITR limits data shared with each provider to what is reasonably necessary for the relevant service and maintains contractual and data-protection safeguards where required.

Some third-party services may operate in the United Kingdom, European Economic Area, United States or other approved service regions. Where Personal Data is transferred internationally, WITR uses an applicable lawful transfer mechanism where required, which may include adequacy regulations, the UK International Data Transfer Agreement or Addendum, or recognised standard contractual clauses.

An Event Organiser requiring a specific transfer assessment or contractual transfer arrangement should raise this with WITR before the relevant Event.

Use of the Platform depends partly on third-party services. WITR is not responsible for a third party's separate service or terms, but this does not limit WITR's own obligations under applicable law or the DPA.

24. Availability, changes and service communications

WITR aims to provide a reliable service but does not guarantee that the Platform will always be uninterrupted, secure or error-free.

WITR may maintain, update, modify, replace, suspend or withdraw parts of the Platform, including features, plans, Credits, Event tools, AI-assisted Features, dashboards, analytics, integrations and security controls.

Where a material change adversely affects a paid service already bought, WITR will provide reasonable notice where practicable and will not remove any statutory remedy.

WITR may send operational messages about Accounts, Events, capacity, Credits, security, legal changes and service administration. These are not marketing messages and may be necessary to provide the service.

WITR is not responsible for delay or failure caused by circumstances outside its reasonable control, but will take reasonable steps to reduce the effect where appropriate.

25. Suspension and termination

WITR may suspend, restrict or terminate access where it reasonably believes that:

• these Terms have been materially or repeatedly breached;
• Fees are unpaid or a payment has failed, been reversed or charged back;
• fraud, abuse, self-referral or other misuse has occurred;
• unlawful activity or unlawful processing of Personal Data has occurred;
• AI-assisted Features are being misused;
• WITR is being used for a prohibited, high-risk or inappropriate purpose; or
• continued access creates a material legal, security, operational or compliance risk.

Where reasonably practicable and lawful, WITR will explain the reason and provide an opportunity to remedy a remediable breach. WITR may act immediately where necessary to protect users, data, the Platform or third parties.

A user may stop using WITR at any time. Account closure and Credits are governed by section 16.

Termination does not affect accrued rights, amounts due or provisions intended to continue, including provisions on data, Credits, intellectual property, liability, indemnity, disputes and governing law.

26. Liability

26.1 Liability that is not excluded

Nothing in these Terms excludes or limits liability for:

• death or personal injury caused by negligence;
• fraud or fraudulent misrepresentation;
• breach of any liability that cannot lawfully be excluded or limited; or
• a Consumer's statutory rights.

26.2 Business Customers

This section 26.2 applies only to Business Customers.

To the fullest extent permitted by law, WITR is not liable for:

• loss of profit, revenue, business, contracts, anticipated savings, opportunity or goodwill;
• loss or corruption of data held outside WITR or after export from WITR;
• indirect or consequential loss;
• Attendee or Event Organiser conduct;
• inaccurate or incomplete information submitted by a user;
• inaccurate, incomplete or inappropriate AI output;
• a failure to achieve a networking, commercial, employment, investment or other outcome;
• use of WITR outside its intended purpose or contrary to these Terms; or
• a third-party outage or failure outside WITR's reasonable control.

WITR's total aggregate liability arising out of or in connection with the Platform, these Terms and all Events in any 12-month period is limited to the total Fees paid or payable by the relevant Business Customer to WITR during the 12 months immediately before the event giving rise to the claim.

The limitations in this section apply whether the claim arises in contract, delict, including negligence, breach of statutory duty or otherwise.

26.3 Consumers

If WITR fails to comply with these Terms, WITR is responsible to a Consumer for loss or damage that is a foreseeable result of WITR's breach or failure to use reasonable care and skill. WITR is not responsible for loss or damage that is not foreseeable.

The Platform is supplied for Event networking use. If a Consumer uses it for a commercial or business purpose, WITR is not responsible to that Consumer for business losses such as loss of profit, revenue, business or opportunity.

27. Business Customer indemnity

This section applies only to Business Customers.

The Business Customer will indemnify WITR against third-party claims, liabilities, losses, damages, costs and reasonable professional expenses to the extent arising directly from:

• the Business Customer's material breach of these Terms;
• its unlawful processing of Personal Data;
• its unlawful custom questions, links, content or instructions;
• its use of WITR outside the intended purpose;
• its use of WITR or AI outputs for a prohibited or high-risk decision-making purpose;
• its failure to provide required privacy information to Attendees;
• its unlawful or insecure use of exported Event data; or
• its infringement of a third party's rights.

WITR must take reasonable steps to mitigate its loss, promptly notify the Business Customer of a relevant claim and allow reasonable participation in the defence or settlement. The Business Customer is not responsible to the extent the claim was caused by WITR's breach, negligence or unlawful act.

28. Changes to these Terms

WITR may update these Terms to reflect changes to the Platform, law, regulation, security, providers or business practices.

Updated Terms will be published on WITR's website with a revised effective date. For material changes, WITR will provide reasonable advance notice where practicable, for example by email or an in-Platform notice.

Changes apply prospectively from the stated effective date. They will not retrospectively shorten the stated expiry period or remove another right attached to Purchased Credits or Event-specific Credits already bought or allocated, except where required by law, necessary to address fraud or security, or agreed with the Event Organiser.

Continued use of the Platform after the new effective date constitutes acceptance of the updated Terms. If a user does not accept an update, they must stop using the Platform and contact WITR about any existing paid service or statutory right.

29. General terms

29.1 Entire agreement

For Business Customers, these Terms and the documents identified in section 1 form the entire agreement about their subject matter and replace earlier discussions or statements about that subject matter. This does not exclude liability for fraud or fraudulent misrepresentation.

29.2 Assignment

A user may not transfer its rights or obligations under these Terms without WITR's prior written consent. WITR may transfer its rights and obligations as part of a merger, reorganisation, sale of business or transfer of the Platform, provided this does not materially reduce a Consumer's rights.

29.3 No partnership or agency

These Terms do not create a partnership, joint venture, employment or agency relationship between WITR and a user.

29.4 Severability

If any provision is held invalid or unenforceable, it will be removed or limited to the minimum extent necessary and the remaining provisions will continue in effect.

29.5 Waiver

A delay or failure to enforce a right is not a waiver of that right.

29.6 Third-party rights

Except where these Terms expressly state otherwise, a person who is not a party to the relevant contract has no right to enforce it under the Contract (Third Party Rights) (Scotland) Act 2017.

29.7 Notices

WITR may send notices to the email address registered to an Account or display them in the Platform. Users must keep their contact details current.

Notices to WITR should be sent to info@witr.info unless these Terms or the Platform specify another address.

30. Governing law and courts

30.1 Business Customers

These Terms and any non-contractual obligations or disputes arising from them are governed by Scots law. The Scottish courts have exclusive jurisdiction over disputes involving a Business Customer.

30.2 Consumers

These Terms are governed by Scots law, but a Consumer retains the benefit of any mandatory protections under the law of the part of the United Kingdom or other country in which they habitually live.

A Consumer living in Scotland may bring proceedings in the Scottish courts. A Consumer living elsewhere in the United Kingdom may bring proceedings in the courts of the part of the United Kingdom in which they live. Nothing in this section restricts any other mandatory right a Consumer has to bring proceedings in another competent court.

31. Contact

Questions, complaints, cancellation requests and notices may be sent to:

WITR Networks Ltd
Correspondence address:
Codebase Stirling
8-10 Corn Exchange Road
Stirling
Stirlingshire
FK8 2HX

Email: info@witr.info